Why do you need a Recall Clearance Letter?
This letter is required for every car being imported into Canada (less than 15 years old) by the Registrar of Imported Vehicles (RIV). It is required after your vehicle crosses into Canada but before you can have it registered and plated. This recall letter tells the Government of Canada that your vehicle is safe and free of defects. The recall letter must be sent to RIV (fax to 1-888-642-9899 or recall@support.riv.ca) before they will issue you with the Form 2.
Most manufacturers below will not release the recall letter to Canadians to prevent them from purchasing vehicles in the US. If this is the case, visit RecallCheck.ca where most of our users have had success obtaining a recall letter.
Audi -Recall letter can be obtained from head office by calling 1-800-822-2834 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Alfa Romeo -Recall letter can be obtained from head office by calling 407 856-5000 or 407 856-5023 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Aston Martin -Recall letter can be obtained from head office by calling 949-379-3100 or 949-379-3104 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Bentley -Recall letter can be obtained from head office by calling 1-800-777-6923 or 248-659-1508 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
BMW/Mini -Recall letter can be obtained from any local BMW dealer for a fee of $500 (head office 1-800-567-2691). Some models may require the cluster to be changed to the Canadian version.
Chrysler - Recall letter can be obtained on the internet at www .daimlerchrysler .ca or RIV will accept a VIP printout from a dealership on letterhead or with dealer stamp.
Ferrari -Recall letter can be obtained from Ferrari in Ontario by calling 416 749-5325 or 416 749-9780 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Ford -Recall letter can be obtained from www.ford.com; head office by calling 1-800-565-3673 or RIV will accept an OASIS or Ford Confidential printout from a dealership on letterhead or with dealer stamp.
General Motors -Recall letter can be obtained from GM Vintage Vehicle Services by calling 1-888-467-6853.
Honda, Acura -Recall letter can be obtained from the internet at www.honda.com. You must register with the ownerlink, and print the recall specification page.
Hyundai -Recall letter can be obtained from head office by calling 1-800-461-8242 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Isuzu -Recall letter can be obtained from head office by calling 1-800-255-6727 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Jaguar -Recall letter can be obtained from www.ford.com; head office by calling 1-800-668-6257 or RIV will accept an internal system report from a dealership on letterhead or with dealer stamp.
Kia -Recall letter can be obtained from head office by calling 1-877-542-2886 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Lamborghini -Recall letter can be obtained from head office by calling 904 565-9100 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Land Rover -Recall letter can be obtained from head office by calling 1-800-346-3493 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Lexus -Recall letter can be obtained from head office by calling 1-800-255-3987 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Lotus -Recall letter can be obtained from head office by calling 1-800-245-6887 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Maserati -Recall letter can be obtained from head office by calling 201-816-2600 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Mazda -Recall letter can be obtained by filling out a Recall Clearance Letter Request Document and Sending it in to Mazda. Click here for more information on Mazda Recall Clearance Letters, or click here to download the Mazda Recall Clearance letter request document. The head office number is 1-800-263-4680.
Mercedes-Benz -Recall letter must be obtained from head office by calling 1-800-387-0100.
Mitsubishi -Recall letter can be obtained from head office by calling 1-888-648-7820 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Nissan -Recall letter can be obtained from head office by calling 1-800-387-0122 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Porsche -Recall letter can be obtained from your local Porsche dealer by calling 905 629-9900 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Saturn -Recall letter can be obtained from head office by calling 1-888-467-6853 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Subaru -Recall letter can be obtained from head office by calling 1-800-782-2783 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Suzuki -Recall letter can be obtained from head office by calling 1-800-934-0934 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Toyota- Recall letter can be obtained from head office by calling 1-800-331-4331 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Volkswagen -Recall letter can be obtained from head office by calling 1-800-822-8987 or RIV will accept an internal system report from a U.S. dealership on letterhead or with dealer stamp.
Volvo -Recall letter can be obtained from Volvo Cars of North American head office by calling 1-800-663-8255. Volvo Cars being imported will also require a Letter of Admissibility.